360 Auto Repair is amazing! Great service, great care. Joe is so honest and thorough. I've been here twice, and both times it had been a long time since I had taken my car in for a maintenance check. The first time, Joe let me know that really nothing needed replacing except for the brake pads, and he explained even that wasn't an emergency and it was up to me. He also explained that only one brake pad actually needed to be replaced, and while he'd recommend replacing the other at the same time so that they'd wear evenly it definitely wasn't required. See what I mean? Thorough and honest! Same thing happened this most recent time I went in. This time, the car needed some more major maintenance, but again Joe broke it down all really thoroughly for me. Explained exactly what was needed and why, but also explained which stuff was more urgent (that is, safety worries) vs. which could be put off if I needed to & why. Not only all that, but Joe's patient, too! I never felt rushed or pressured, and he was happy to take time to go over anything I had questions about. Honestly, I've never felt as comfortable and taken care of at any auto repair place ever as I have at 360 Auto Repair!!
Sarah, 05/10/2023